With patience running thin, we allowed the marina to start working up a quote. Again, communication along the way: both finding out where the process was and prodding it along was important.
Because of the poor economy in our lake area, plus management issues that are too long to discuss, the “trades” used to complete the quote were very difficult both to work with and even understand.
We continually kept up with quotes, missing items, incorrect items, and just plain mistakes. This required phone calls and regular visits to the yard. If you have ever heard the advice take pictures of your house and property to use in the event of an insurance claim: this also is true for a boat. I recommend everyone, the next time they are on their boat, to take pictures of everything. And I do mean – EVERYTHING.
After a few weeks of still not having a valid quote and some tense conversations with the marina and insurance company, I made a visit to the boat to determine the progress. You think the camel had a broken back before? Now, he had two broken kneecaps and was bleeding profusely. Let me explain.
When I arrived and got on the boat, I found a young man on the boat performing an “inspection” his shirt indicated he was with a car stereo shop in a neighboring town. He was proud to tell me he was the person performing the electrical inspection on the boat. Then he proceeded to spend 15 minutes explaining how he had installed a “Primo” stereo system in another boat and would make sure I was “hooked up” with a great system in my boat.
Great. Nothing works in my boat. It’s been on the hard forever with no progress, but this guy is going to make sure I can listen to great tunes when he’s done.
I turn to the nav station and find the nav light literally ripped from the wall. Not “lightening” ripped – “person” ripped. There are food wrappers, dirty rags, and half empty drink cans inside. I’m sure third world communes looked better.
At that point: We were done. We requested and received the invoice for the boat haul and survey, storage, and ancillary items. In 3 weeks, we had the boat on a trailer and heading to the coast: at our expense. Our thoughts? If this “marina” was not able to complete an estimate in under 3 months – how in the world would they be able to fix the boat? (Side note: Another boat in the same marina had been hit by lightning the previous year, when we left, the boat had just gone back in the water after 12 months – and was still not finished).
Moral of this part of the story: If the marina where you are located does not have full time, documented, capable technical staff to perform the work you need – leave.
The lightning strike was in April. We shipped the boat to the coast in October. Six months passed with zero being accomplished.
Next: There are professionals at the end of the tunnel.